FAQs

Frequently Asked Questions (FAQ)

1. What is “WE3M”?

“WE3M” is pronounced like “weem”: /wiːm/. Our designs are inspired by a love for the mountains and associated sports such as gravel biking, winter sports, etc.

2. What products do you offer?

We offer a selection of apparel featuring unique mountain designs. Our range includes t-shirts, hoodies, and other clothing items for outdoor enthusiasts.

3. Where are your products manufactured?

Our products are printed in Germany.

4. How long does shipping take?

Shipping time within Germany is 3–5 business days. You can find precise information regarding shipping times for each product.

5. How much does shipping cost?

Shipping costs depend on the destination and the size of the order. Within Germany, we offer free shipping on orders over 50 euros. You can find precise information regarding shipping costs for each product.

6. Can I return my order?

You have the right to return your order within 14 days of receipt. Please contact us at info@we3m.de before returning your items. Please note that you are responsible for the cost of return shipping.

7. Which payment methods do you accept?

We accept common payment methods such as credit card, PayPal, Apple Pay, and Klarna.

8. How do I care for my garments?

To extend the life of your printed garments, we recommend washing them inside out at a maximum of 30°C and not tumble drying them.

9. Are there special offers or discounts?

Yes! Sign up for our newsletter to stay informed about exclusive discounts and new collections.

10. I have another question. How can I contact you?

You can reach us at any time via our contact form on the website or by email at info@we3m.de. We look forward to hearing from you!